Social Impact of IT in Uganda

Free time

With the uprising of computer systems not only being used in businesses and schools, but in homes as well, people who do own an electronic device can also use it in their free time to access the internet, play games, research, communicating, and work. If they don’t own an electronic device, there have been multiple internet cafes established around the region.

Local Communities

    • Shops – As more and more shops accept a credit card as a method of payment, people might want to start using their credit cards more often as it can, at times, be a quicker and more efficient way of paying, while others who do not have them, may consider getting one if they can.
    • Ecommerce – With the growing number of people with internet access, some e-shops have been created which allows people to buy products online. This requires a credit card, but can benefit those who use them.
      • Advantages
        • There may be products online they can buy that are not available in local shops.
        • You do not have to travel which could save expenses if usual trips to the shop need transportation.
        • For selling, you won’t have to buy brick and mortar, you can just put new items on the website with the reduce need for staff.
      • Disadvantages
        • Requires a credit card.
        • Still a steady growing industry that not all people will have access to.
        • Websites could be fake and may be attempting to steal personal details.
    • Traditional Facilities/Activities – One traditional activity in Uganda is playing games which could be expanded and computerized to computers and game consoles. If major games where shipped or made available, organizations could host competitive games.

Employment Structure

Working Practices

Telecommuting – As IT progresses in Uganda and more people of have access to the computer, there may be opportunities where companies will allow employers to work from home which is called telecommuting.

IT in structures – Systems such as computers, servers, and embedded devices are being used in a growing number of buildings which range from shops to company workplaces will require the workers to take training to use the IT systems efficiently.


Sustaining IT structures and equipment such as computers, printers, projectors, networking gear, can all be very costly and hard to maintain. Companies, schools, and citizens must allocate a portion of their finances to keep their IT equipment well maintained. Some organisations may think about setting up campaigns to raise necessary funds.

Degrading factors include:

    • Virus-free computers – sometimes free anti-viruses don’t provide enough protection from malicious software so money must be spent to buy/upgrade software.
    • Computer hardware maintenance – The older the computers get, the more likely they are to break down or stop functioning properly. Hardware replacements may need to be bought if the built in ones are faulty and can no longer be preserved.
    • Ink – Ink will constantly be consumed each time a printer is used so more must be bought, or a laser printer may need to be bought.

Legal Issues

With the benefits of IT being used in a country, there are also possibilities that it could be used for negative purposes.

    • Copyright & Ownership – With access to all content that is made freely available on the internet, some of those sites host material that break copyright infringement laws. These are infringed by publicly distributing content without consent which could be a loss for the copyright holders.
    • Plagiarism – Like copyright material, content is available on the internet that holds information on many different subjects. This content can easily be copied and pasted onto a computer but if done without consent and used to attribute your own work, it is called plagiarism.

Ethical Issues

    • Privacy of Information – As everyone with access to the internet can go on the same sites, view the same content (provided they have the rights to do so), and do the same things, privacy issues can arise from the publicity of the internet despite the anonymity.
      • Privacy – In websites where you type in your personal details which may be your name, address, number, age, and the like, will usually have privacy policies on what they will do with the information you provided. While some websites keep your information safe and anonymous, people will still have to cautious of what information they give.
    • Unequal Access – IT is still progressing in Uganda, and not everyone can afford an electronic device or live in an area where it is possible to connect to the internet or use a mobile network and thus miss out on the benefits they can provide.



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